OVERVIEW
This website is operated by Kinaura Life LLC, a Wyoming limited liability company, trading as "Kinaura Life." Throughout this site, the terms "we," "us," and "our" refer to Kinaura Life LLC.
Kinaura Life offers this website — including all information, tools, and services available on it — to you, the user, on condition that you accept all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced here or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, vendors, customers, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.
Any new features or tools added to the store are also subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It's your responsibility to check this page periodically. Your continued use of the website after any changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products to you.
SECTION 1 — SELLER INFORMATION
Business name: Kinaura Life LLC
Entity type: Wyoming Limited Liability Company
Mailing address: 2093 Philadelphia Pike, Claymont, DE 19703, United States
Email: hello@kinauralife.com
Business activity: Online retail of premium fitness, recovery, and wellness equipment through kinauralife.com
SECTION 2 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature.
A breach or violation of any of these Terms will result in immediate termination of your access to the Service.
SECTION 3 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or access to it, without our express written permission.
SECTION 4 — PRODUCT CHARACTERISTICS
Kinaura Life offers a curated selection of premium fitness, recovery, and wellness equipment, including functional training gear, Pilates machines, active recovery equipment, cold and heat therapy, and sleep and biohacking technology, intended for high-end home or professional use.
As a condition of placing an order, you must provide accurate, complete, and current information. Failure to do so is a breach of these Terms and may result in cancellation of your order.
We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your monitor's display of any color will be accurate.
We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction, and to discontinue any product at any time. All product descriptions and pricing are subject to change without notice.
SECTION 5 — HOW TO PLACE AN ORDER
1. Select products and add to cart. Choose the products you want and add them to your shopping cart.
2. Review your cart and check out. Review your cart and enter the information needed to complete your order.
3. Choose your payment method. Select and enter your payment details.
4. Select payment and shipping method. Choose your preferred payment option and shipping method, then confirm your order.
5. Order confirmation. After confirming your order, you'll receive a confirmation email summarizing your purchase, including these Terms, product details, total price, and delivery timeframe.
If you notice an error in your order details, you can request a correction or cancellation by emailing hello@kinauralife.com within 24 hours of your order confirmation, provided the order hasn't yet shipped.
6. Order validation. Validating your order means you've been informed of, and have expressly accepted, these Terms.
SECTION 6 — DISCOUNT COUPONS
Discount coupons and codes are for individual use, cannot be combined, and are subject to their stated validity dates. Kinaura Life reserves the right to cancel any promotion for individual or group customers if we determine the coupon is being misused.
SECTION 7 — SUBSCRIPTIONS
Customers may set up recurring or periodic orders and accept periodic delivery and billing for them. Any such products or order types are clearly marked on the site, and you must select the recurrence period (weekly, biweekly, or monthly).
Each delivery is billed at the time the order is placed, and future deliveries are billed automatically at the chosen frequency. Subscriptions can be canceled or modified at no cost up to 2 business days before the next shipment.
SECTION 8 — PRICING AND PAYMENT
You agree to pay for products ordered from Kinaura Life using an accepted payment method, plus any applicable additional amounts (including sales tax, where applicable).
Prices shown on the website are those in effect on the date of your order. Applicable sales tax is calculated automatically at checkout based on your shipping address, in accordance with U.S. state tax requirements, and shown before you complete your purchase.
Before completing your purchase, we'll clearly show you the total price, including:
- The product price.
- Shipping costs, if any, based on the method and destination selected.
- Applicable sales tax.
- Any other additional costs, such as surcharges tied to specific payment methods.
Kinaura Life accepts the following payment methods:
Credit or debit card: We accept Visa and Mastercard. Payment is processed immediately through our secure SSL payment gateway. If a refund or cancellation is issued, the amount will be refunded to the same card used for payment.
PayPal: Payment through PayPal is authorized at checkout, but funds aren't withdrawn until PayPal verifies the transaction. A PayPal account is required.
No other payment method is accepted. Payment is always 100% upfront.
SECTION 9 — FINANCING OPTIONS
Financing options may be available when purchasing on our website (to be confirmed). For details on available financing options, contact our customer service team at hello@kinauralife.com.
SECTION 10 — PRICE AND OFFER VALIDITY
Products and prices shown on the website are valid while they remain listed in our catalog. We recommend checking the most up-to-date version of the website to avoid pricing errors. Orders in progress will maintain their terms for 7 days from the time they're placed.
SECTION 11 — SHIPPING
Full details on shipping, delivery timeframes, and how we handle damaged items are covered in our Shipping page, which forms part of these Terms.
SECTION 12 — WARRANTY
Where applicable, manufacturer warranty terms (coverage period for frame, parts, and components) are listed on each individual product page. Please review the warranty details for your specific product before purchasing.
Warranty coverage does not include damage caused by negligence, impacts, improper use or handling, incorrect voltage, improper installation not performed by an authorized service provider where applicable, or normal wear and tear.
If you believe a product is defective, contact us at hello@kinauralife.com with your order number and a description of the issue, and we'll guide you through next steps.
SECTION 13 — RETURNS AND CANCELLATIONS
Our full return and cancellation policy — including timeframes, conditions, return shipping costs, and how we handle damaged or incorrect items — is available on our Returns & Cancellations page, which forms part of these Terms.
SECTION 14 — CUSTOM-MADE PRODUCTS
Products made or configured to a customer's specific request are not eligible for return once production has begun, except where the item arrives defective or does not match the specifications agreed upon at the time of order. In that case, you're entitled to repair, replacement, a price reduction, or cancellation of the order.
SECTION 15 — AI GOVERNANCE AND TRANSPARENCY
AI systems we use:
Virtual assistants and automated customer support (chatbots): Kinaura Life clearly informs users when our automated customer support is powered by an AI system. This is communicated at the start of the interaction, before you share any personal data. If you request human assistance, or if the nature of your issue requires it, your inquiry will be routed to a human team member via hello@kinauralife.com.
Recommendation and personalization systems: We use algorithms that analyze browsing history, past purchases, and preferences to offer personalized product recommendations. These systems operate under the data minimization principles described in our Privacy Policy.
Automated content generation: Kinaura Life actively reviews all content to ensure technical and commercial information is accurate and complies with applicable advertising and consumer protection standards.
Pricing: Kinaura Life does not use dynamic, algorithm-based pricing. Prices shown on our website are fixed and apply uniformly to all users.
Third-party AI providers: Kinaura Life uses general-purpose AI models provided by third parties (such as Anthropic, OpenAI, or others).
Automated decisions with significant effects: If an automated decision has a legal or similarly significant effect on you (for example, an automatic order decline due to suspected fraud), you have the right to request human review, share your perspective, and contest the decision. To do so, email hello@kinauralife.com with the subject line: "Automated Decision Review."
SECTION 16 — CORRECTING ERRORS
If you make an error entering your information during checkout, you can correct it at any time before completing your purchase. If the correction involves your shipping address and the product hasn't shipped yet, your order will be sent to the updated address.
SECTION 17 — OPTIONAL THIRD-PARTY TOOLS
We may give you access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available," without any warranties of any kind, and without endorsement. We have no liability arising from your use of optional third-party tools. Any use of these tools is at your own risk, and you should review the relevant third party's own terms.
SECTION 18 — THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties. Third-party links on this site may lead to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we have no liability for any third-party materials, products, or services.
Please carefully review the policies of any third party before engaging in a transaction with them. Complaints regarding third-party products should be directed to that third party.
SECTION 19 — USER COMMENTS AND SUBMISSIONS
If you send us comments, suggestions, or other materials, you agree that we may edit, copy, publish, distribute, and otherwise use them in any medium, without obligation to keep them confidential, compensate you, or respond to them.
We may, but are not obligated to, monitor, edit, or remove content we determine to be unlawful, offensive, threatening, defamatory, or otherwise objectionable, or that violates any party's intellectual property or these Terms.
You agree that your comments will not violate any third party's rights, will not contain unlawful, abusive, or obscene material, and will not contain viruses or malware. You may not use a false email address or misrepresent your identity. You are solely responsible for any comments you post.
SECTION 20 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 21 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to update or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.
SECTION 22 — PROHIBITED USES
In addition to other prohibitions in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any federal, state, or local regulations or laws; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track others' personal information; (i) to spam, phish, or scrape data; (j) for any obscene or unlawful purpose; or (k) to interfere with the security features of the Service. We reserve the right to terminate your access for violating any of these prohibited uses.
SECTION 23 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from the Service will be accurate or reliable.
The Service and all products delivered through it are provided "as is" and "as available," without warranties of any kind, either express or implied, except as expressly stated by us or as required by applicable law.
In no event shall Kinaura Life LLC, our officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, or lost data — arising from your use of the Service or any product procured through it, whether based in contract, tort, or otherwise, even if advised of the possibility of such damages.
Because some states do not allow the exclusion or limitation of liability for incidental or consequential damages, in those states our liability is limited to the maximum extent permitted by law.
SECTION 24 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Kinaura Life LLC and its officers, directors, agents, contractors, licensors, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 25 — SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed from these Terms. This will not affect the validity of the remaining provisions.
SECTION 26 — POST-SALE SERVICE AND CONTACT
We offer post-sale support to resolve any issue with our products or shipments. You can reach us at:
Mailing address: 2093 Philadelphia Pike, Claymont, DE 19703, United States
Email: hello@kinauralife.com
SECTION 27 — CONFIDENTIALITY
All information and documentation exchanged during the course of a purchase or service relationship between Kinaura Life LLC and the customer is treated as confidential. Any information received from the customer — images, emails, texts, or login credentials — will be treated confidentially and will not be shared with third parties, except as required by law or a valid court order. Both parties agree to maintain this confidentiality obligation indefinitely.
For more on how we handle personal data, see our Privacy Policy and Cookie Policy.
SECTION 28 — TERMINATION
These Terms remain in effect until terminated by you or by us. You may terminate them at any time by ceasing to use our Service. If we determine, in our sole judgment, that you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.
SECTION 29 — ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right. These Terms, together with any policies posted on this site, constitute the entire agreement between you and Kinaura Life LLC and supersede any prior agreements or communications between us.
SECTION 30 — LANGUAGE
The language in which the contract between Kinaura Life LLC and the customer is executed is ENGLISH.
SECTION 31 — GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.
SECTION 32 — CHANGES TO THESE TERMS
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update or change any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
These Terms of Service were last updated on July 23rd of 2026