Your sauna ships free from California by LTL freight. It normally leaves the warehouse within two business days when in stock and travels on a pallet in 10 boxes. The carrier will contact you before delivery to arrange a delivery window.
Curbside delivery means the driver lowers the shipment at the curb or end of your driveway. Moving the boxes indoors or to the backyard, unpacking and assembly are not included.
Inspect the shipment before signing. Note any visible damage on the delivery receipt, take clear photos and contact us within 48 hours so we can assist with the next steps.
Prefer professional help? We recommend We Can Assemble, an independent third-party service. Enter your ZIP code, select the sauna brand and model, and review the available placement and assembly options. Availability, booking and payment are handled directly by We Can Assemble and are not included with your Kinaura Life purchase.
Before delivery, plan a level, well-drained outdoor location and confirm the route from curbside to the final placement area. This sauna requires 240V / 40A stove and 120V / 15A controls, lights and music, so book the electrician before your delivery date rather than after.